COUNTDOWN: 1DAY
((((:

one more day of answering calls and im done and over with it. ystd calls aint that bad. receive one complain call which i did a call back twice. ugh. she disputed that her girl bill is high. so i explained to her her bill and the usage discounts. she actually renewed her contract (not upgrade) sooo, she asked how come she only get 700 free sms and not 1000 free, also how the $15 free outgoing calls is being deducted. she insisted that her local calls are still high. haish... i offered her itemised bill, she dont want coz must pay yada yada.... she wants me to see her calls during peak and off peak periods. sooooo troublesome one laa... she actually wanted to talk to manager but still i tell her i'll assist her on that. okaaay la.. so i waived off her fees for itemised bill and tell her to upgrade her contract to the latest student plan and will do some adjustments to her bill next month. so yea another happy customer, she appreciated it and i managed it. :D nyahahahah! the funny thing is that... after the hard call that lasted for more than 30 mins, i got super funny call and also transfered few calls..

IN: good evening welcome to M1, this is syirah speaking how can i assist you today?
customer: oh sorry. i think i call the wrong number. sorry ah. sorry.
IN: thank you for calling M1. ((((((((:
*hang up call* LMAO

class got new speakers, sooooo now second breakouts we blast the musics laa.
LOL!

okluh. gta get back to presentation

much loves,
-IN-


Sunshine's fetching me from school on tuesday??